Last Updated: March 2025
At GetCricketID.in, we are committed to providing our customers with a smooth and reliable experience. This Refund Policy outlines the terms under which you may request a refund. By using our services, you agree to the terms stated below.
1. Eligibility for Refunds
You may be eligible for a refund under the following conditions:
- The purchased Cricket ID has not been delivered within the promised time.
- The provided ID is non-functional due to technical issues from our end.
- A duplicate payment has been made due to a system error.
2. Non-Refundable Cases
Refunds will not be provided in the following situations:
- If the user has already used the provided Cricket ID.
- If the issue arises due to incorrect details provided by the customer.
- If the refund request is made after 7 days of the purchase.
- If the customer violates our Terms & Conditions.
- If the ID has been blocked due to misuse or violation of platform rules.
3. Refund Request Process
To request a refund, follow these steps:
- Email us at jituy1998@gmail.com with the subject line: Refund Request – [Order ID].
- Provide your Order ID, transaction details, and reason for the refund request.
- Our team will review your request within 3-5 business days.
- If approved, the refund will be processed within 7-10 business days via the original payment method.
4. Important Notes
- Refunds are subject to verification and approval.
- Partial refunds may be provided in specific cases.
- We reserve the right to deny refund requests that do not meet our eligibility criteria.
5. Contact Us
For any queries or concerns regarding our refund policy, please reach out to us:
📧 Email: jituy1998@gmail.com
🌐 Website: https://getcricketid.in/
We appreciate your trust in GetCricketID.in and look forward to serving you.